Contact us
The Groupama Healthcare Membership and Claims Helplines are open Monday to Friday from 8am to 6pm (excluding Bank Holidays) and can be contacted by:
Claims Helpline
Telephone: 0870 444 8291 *
Fax: 0870 444 8296
E-mail: healthclaims@groupama.co.uk
Telephone: 0870 444 8291 *
Fax: 0870 444 8296
E-mail: healthclaims@groupama.co.uk
Membership Helpline
Telephone: 0870 444 8292 *
Fax:
0870 444 8297
E-mail: healthmembers@groupama.co.uk
* Your calls may be recorded and may be monitored
Calls outside these times will be taken by our out-of-hours team. They will take your details and the appropriate department will call back on the next working day.
Travel Insurance Claims
Tel: 0870 333 0046
Email: chaseparkinson@towergate.co.uk
International Medical Rescue
24 hours
Tel: +44 (0) 20 8466 4200
Fax: +44 (0) 20 8466 4240
Tel: 0870 333 0046
Email: chaseparkinson@towergate.co.uk
International Medical Rescue
24 hours
Tel: +44 (0) 20 8466 4200
Fax: +44 (0) 20 8466 4240
All written
correspondence, including claims, should be addressed to:
Groupama Healthcare
The Nexus Building
Broadway
Letchworth Garden City
Hertfordshire
SG6 3TE
If you are not satisfied with the level of service you receive, please see our
complaints procedure.