EasyAdmin by Groupama Healthcare

05 June 2009

EasyAdmin by Groupama Healthcare gets a face-lift

Groupama Healthcare has unveiled a completely new look and feel to its innovative online administration system – EasyAdmin by Groupama Healthcare. The online tool was launched in 2008 to relieve the administrative burden on intermediaries by simplifying the basic administration tasks involved in managing new and existing business. Since October 2008, Groupama has seen a 48% increase in the number of brokers using the system.

The changes have been made in response to broker feedback on the system and not only make the site more attractive and in keeping with Groupama’s corporate brand identity, but easier to navigate and use. Most importantly, with the recent end of the tax year, brokers can use the refreshed and revamped site to download P11D reports for their clients, quickly and simply.

Alistair Sclare, Groupama’s Director of Healthcare said: "This is all part of our on-going investment in making healthcare brokers’ lives easier – and key to this is seeking feedback on how we can constantly improve. Now more than ever before, brokers need to focus on winning and retaining business. EasyAdmin by Groupama Healthcare enables them to do just that, focusing on the service side of their business, rather than being bogged down in administration."

Brokers can use EasyAdmin by Groupama Healthcare to make routine changes and obtain information on existing business swiftly and efficiently – whether it’s deleting or adding information or producing duplicate certificates.

Wendy Clissold, Client Services Administrator for Jelf Employee Benefits said: "EasyAdmin by Groupama Healthcare has quickly become part of our daily routine, ensuring any membership amendments such as address changes or deletions of members can be processed immediately. The new look and feel makes it even easier to use and navigate. With the facility for certificates and membership statements to be requested and printed in PDF, as well as instant access to policy information and application forms, EasyAdmin by Groupama Healthcare helps Jelf provide a fast and efficient service to our clients."

Alistair Sclare concludes: "The new look has already received very positive feedback from our brokers and with this achieved we can now focus on the next phase of development for launch later this year when we plan to offer brokers the ability to receive renewals."

ENDS

June 2009